ABOUT US
WHY BUY FROM BIZCHAIR.COM?
SHIPPING
How long do items take to ship?
How much does shipping cost?
How much does shipping to Canada cost?
ORDERING INFORMATION
What Payment Methods are Accepted?
Do you accept purchase orders?
How do I order by mail or fax?
Do you provide fabric samples?
How do I cancel my order?
Sales Tax
RETURNS AND DAMAGE
What is your return policy?
Freight Damage
GENERAL INFORMATION
Pricing
Disclaimer
Warranty Information
Site Security
Privacy Policy
Suggestions and Feedback
Contact Us
BizChair.com
4350 Ball Ground Highway
Canton, GA 30114
1-800-9-CHAIR-2 (1-800-924-2472)
Fax: 770-721-8369
Email:
Sales Inquiry: Sales@BizChair.com
General Questions: GeneralEmail@BizChair.com
Status Inquiry: Status@BizChair.com
Damage Inquiry: Damages@BizChair.com
Return Inquiry:Returns@BizChair.com
Info@BizChair.com
ABOUT US
At BizChair.com, we take pride in offering the highest quality office chairs and furniture at the best price that you will find anywhere. We are certain that after shopping the competition, you will return to BizChair.com for all your office chair and office furniture needs! We search and select only products which we believe offer tremendous values. Below you will find some general information about our policies. Please do not hesitate to call or email us with any other questions that you may have.
All of BizChair.com's items are in manufacturer-sealed boxes and are brand new. All returned chairs are sent to our liquidation center to ensure only new chairs are shipped.
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WHY BUY FROM BIZCHAIR.COM?
- Exceptional Customer Service
- Free Shipping on Many Items
- 60-Day Guarantee on Office Chairs
SHIPPING
How long will my item take to ship?
Due to the wide array of products we offer, many items ship at different times. Please refer to the individual item page for shipping times, or call us toll-free at 1-800-924-2472. If delivery time is a concern please contact us with the specific product you are interested in and we will give you an approximated ship date. Orders using expedited delivery that cannot be fulfilled within ten business days will be refunded the expedited shipping fee and the order will ship within the standard delivery time.
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How much does shipping cost?
Our shipping is free for most items shipped within the continental United States. Most orders to Hawaii or Alaska will be charged $75 per chair shipping, however certain items may incur additional charges. On certain orders to Canada, shipping may be more and a representative will contact you before processing your order. Orders shipped via semi-truck are shipped "Back of Truck". Liftgate Service will incur an additional charge. Many of our chairs ship unassembled. Inside delivery is not included. Many chairs ship Freight Free and the chairs that have no shipping charges are Marked FREE SHIPPING. If a chair is not marked FREE SHIPPING then a customer service representative will get back to you within 24 hours (1 business day) with your freight charges. At that point you can determine if you want to pay the freight charges or cancel your order. Some of the seating categories in which the prices do not include freight are hospitality seating, stack chairs and folding chairs. Some shipments may not be left at your door without your signature. We cannot be held responsible for freight costs incurred by returned shipments for this reason. We reserve the right to bill you for shipping charges on refused shipments. We reserve the right to bill you for incorrect delivery addresses, typos caused by you when your order was placed and requests to forward shipments to another address. Shipping charges are non-refundable.
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How much is shipping to Canada?
International shipping is available to Canada and will be calculated during the checkout process. Orders to Canada will be charged $100 per chair shipping. In some rare cases, shipping to Canada may be more and a representative will contact you before processing your order. Customers are responsible for applicable taxes, duties, and brokerage fees.
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ORDERING INFORMATION
What payment methods are accepted?
We offer a wide variety of ways to pay. We prefer payment by all major credit cards including Visa, Mastercard, American Express, and Discover. We also accept check or money order payments mailed to us. Purchase orders will be accepted on a case by case basis. All purchase order requests must be made in writing. Purchase orders can be faxed to 770-721-8381. If you have any further questions about purchase orders please email or call us.
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Do you accept purchase orders?
All purchase orders will be accepted on a case by case basis, and must be submitted in writing using company/government letterheads. Please include a contact name, phone number, and email address. If you have any further questions about purchase orders please email or call us. Please fax purchase orders to 770-721-8381.
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How do I order by mail or fax?
Please click here to download a "mail order" form. We accept payment by credit card, check or money order using this form. Before sending payment with this form, please be aware of all charges, including shipping fees. If one or more of your selected items does not include free shipping, please request a Freight Quote here.
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Do you provide fabric samples?
We realize that it can be hard to view fabrics online and fabric colors may vary slightly due to monitor settings. We try our hardest to ensure the chairs and fabrics match the actual pictures and have had all fabrics professionally scanned. To request fabric samples, please email us at info@bizchair.com. Please include your name, address, chair model, and fabric selections. Fabric samples will be sent via Federal Express and should be received within 1-3 business days.
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How do I cancel my order?
All order cancellations must be made in writing. Please call or email us to cancel an order. If an order has already been made (fabric cut) and/or shipped a 45% restocking charge will be incurred. Fabrics are cut specifically to order and CANNOT BE CANCELLED once fabric is cut without a restocking charge.
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Sales Tax
Orders shipping to destinations within the State of Georgia will be subject to a 7% sales tax.
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RETURNS AND DAMAGE
What is your return policy?
- Office Chairs
We understand that picking a chair online can be hard, so we created the Sixty Day Money Back Guarantee. If for any reason you wish to return your chair, simply call us toll-free at 1-800-924-2472 for a return authorization number (RA). Many of our products are offered with free shipping. Please be aware that if you return one of these products our actual outbound shipping costs will be deducted from your return refund. You will also be responsible for shipping the merchandise back to us. All returns must be in the original condition and packaging. All returns of more than five chairs will be subject to a thirty-five percent restocking fee. If a product arrives damaged, or we made an error, and it cannot be remedied with replacement parts we will pay to return the item to us and send a replacement to you. If you decide you do not want parts or a replacement, the item can be returned under our standard return policy
- All Other Items
Bizchair.com's 60 day return policy only applies to office chairs. Under no circumstances will Bizchair.com take any item other than an office chair back. If a manufacturer has a written return policy or agrees to take an item/s back then the customer can send the applicable product back to that factory but is responsible for all restocking fees and shipping costs in both directions.
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Freight Damage
All seating ships FOB factory or warehouse. Damaged merchandise will be replaced and/or repaired at our discretion. It is the responsibility of the purchaser to inspect ALL shipments received by Bizchair.com for freight damage. If you find that merchandise has been freight damaged, simply refuse the shipment unless it is shipped via FedEx/UPS. Call us if you receive a damaged chair via FedEx/UPS and we will send out replacement parts. If the chair is shipped via truck, make the truck driver wait for you while you inspect the chair. Failure to inspect the chair will result in loss of protection. If UPS/FedEx leave the chair at the door and you are not available to inspect it for freight damage, you need to call your FedEx/UPS office within 24 hours of delivery and file an immediate freight claim to report damage in addition to calling us for replacement parts.
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GENERAL INFORMATION
Pricing
Prices are subject change at any time. Pricing errors can occasionally occur at checkout due to computer errors. We are not responsible for these pricing errors and will notify the buyer immediately upon finding these errors.
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Disclaimer
Prices and availability subject to change without notice. BizChair.com is not responsible for any typographical errors. Specifications subject to change without notice. Orders for chairs that are custom built will be charged when the order is received by us. It is assumed that you have read and understood our policies before you place your order.
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Warranty Information
The warranties of our chairs range from one year to lifetime warranties. Most warranties cover full replacement of parts for at least three years. Specific warranties are stated on the item page.
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Site Security
As stated in our privacy policy we do not give our information to anyone, other than to process your order. All of your information is stored on a secure server. Credit card numbers are erased from our system after 30 days to ensure protection. Please see the privacy policy for additional information.
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Privacy Policy
Click here to view our privacy policy.
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Suggestions and Feedback
Have a suggestion about our site or products we carry? Would you like to leave feedback about a recent experience you’ve had while shopping with BizChair? Please use our Customer Service form to send us a note or email us at info@bizchair.com.
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Contact Us
Address:
BizChair.com
4350 Ball Ground Highway
Canton, GA 30114
Phone:
1-800-9-CHAIR-2
(1-800-924-2472)
Fax:
770-721-8369
Email:
Info@BizChair.com
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