If your item(s) offers free shipping, standard delivery services of either dock-to-dock delivery or curb-side delivery are included. In the event that you have questions or need additional shipping services such as lift-gate or inside delivery, please contact our customer service department (1-800-924-2472) for further assistance. We also offer options for all items that do NOT include free delivery. One option is to request a shipping quote on-line or by calling customer service. The second option is to proceed with processing your order immediately. Your order will not be charged, unless you approve the shipping costs which will be provided to you by one of our shipping representatives.